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Newsletters
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| Spring / Summer 2002 |
| Can Quality Assurance become a "Profit Center"? Maintaining a business orientation is vital while pursuing quality improvement initiatives. Newsletter |
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| Summer / Fall 2001 |
| Mining the Gold at Your Finger Tips Getting the most out of data collection and management reviews. Newsletter |
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| Winter / Spring 2001 |
| Measuring Stock Room Performance A case for using metrics and other quality tools. Newsletter |
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